We hope you’re happy with your purchase. However, if you need to return a product for any reason, we follow the conditions below:

Return Conditions
- The product must be unused and undamaged.
- The product must be in its original packaging, including all labels and accessories.
- Please include proof of purchase or your ordernumber.

Return Proces
- Before returning, please email info@woofspurr-store.com with your order number and reason for return.
- Once approved, you will receive return instructions.
- Return shipping costs are the customer’s responsibility, unless the return is due to an error on our part or a defective product.
Exceptions
- The following items cannot be returned:

Custom-made or personalized products.
Health or hygiene products where the seal has been broken.
Refunds

Once we receive the returned product in good condition, we will issue a refund within 7 business days using the original payment method.

📦 Shipping Policy

Shipping Methods & Delivery Times
Orders are usually processed and shipped within 1-2 business days. Estimated delivery times are
Worldwide: 7-14 business days

Shipping is free

Tracking & Confirmation
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can track your package.Delivery IssuesIf your order does not arrive within the estimated delivery time, please contact us at info@woofspurr-store.com so we can work this out together.

Shipping Restrictions
We ship worldwide, but certain products may be restricted or banned in certain countries. Please ensure your order complies with all local import regulations.